Privacy Policy & Terms

Copyright and Trademark Notice
Unless otherwise specified, all materials appearing on this site, including the text, site design, logos, graphics, icons, and images, as well as the selection, assembly and arrangement thereof, are the sole property of Flavor Shack LLC, Copyright © 2017, ALL RIGHTS RESERVED.  You may use the content of this site only for the purpose of shopping on this site or placing an order on this site and for no other purpose.  No materials from this site may be copied, reproduced, modified, republished, uploaded, posted, transmitted, or distributed in any form or by any means without our prior written permission.  All rights not expressly granted herein are reserved.  Any unauthorized use of the materials appearing on this site may violate copyright, trademark and other applicable laws and could result in criminal or civil penalties.

We accept American Express, Visa, MasterCard, Discover and Bank Wire Transfer.  Your credit card will be billed upon submission of your order, and there is no surcharge for using your credit card to make purchases.  Please be sure to provide your exact billing address and telephone number (i.e. the address and phone number your credit card bank has on file for you).  Incorrect information will cause a delay in processing your order, and you may incur a $1 transaction hold on your account.  We also accept bank transfer payments.  Your order will be processed and released once we have verified funds have been transferred.  We do not accept money orders, cashier’s checks, personal checks, or company checks.

Order Acceptance Policy
Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. Flavor Shack  reserves the right at any time after receipt of your order to accept or decline your order for any reason or to supply less than the quantity you ordered of any item if we are out of stock on an item. The remainder of missing items will be backorder or filled as soon as possible. If the product is no longer available a credit or refund may be issued. You may cancel your order at any time prior to shipping.

Out-of-Stock and Backordered Products
We will ship your product as it becomes available.  Back ordered items shipment times may vary but we will ship the products to you within 24-48 hours of us receiving the product. Most back orderable products are usually in transit to us already so wait times should be limited.

General Orders Processing
Orders received on Friday, Saturday, Sunday or any major holiday may not ship until the following business day.  There may be times when the product you have ordered is out-of-stock which will delay fulfilling your order.  We will keep you informed of any products that you have ordered that are out-of-stock and unavailable for immediate shipment. 

Your personal information is kept private and secure.  The information you provide to us when placing an order is used to process your orders, to keep you updated on your orders, and to personalize your shopping experience.  Our secure servers protect your information using advanced encryption techniques and firewall technology.  To keep you informed about our latest offers, we may notify you of current promotions, specials, and new additions to the Flavor shack site.  You may unsubscribe from our newsletters by following the unsubscribe instructions in any email you receive from us.  Any information provided when entering any of our contests or prize drawings is solely used for that purpose.  We use "cookies" to keep track of your current shopping session, to personalize your experience, and so that you may retrieve your shopping cart at any time.  Third party websites accessible through have their own privacy policies and data collection practices.  Please consult each websites privacy policy.  Flavor Shack is not responsible for any action from any third party.

Purchase Policy
You assume all liability for proper use of the products purchased from Flavor ShackFlavor Shack will not be held liable for any personal and/or property damage, illness, injury, or financial loss caused by the use of the products or inability to use the products purchased from Flavor Shack.  Products sold by Flavor Shack Supply have not been reviewed by the FDA, and are not intended to treat, diagnose, prevent, or cure any disease, illness or condition. You agree that no claims about safety, health benefits or uses for the products were specifically stated by Flavor Shack

Age Restrictions
By purchasing products from Vape the Store you certify and agree that you are of legal age to consume, use or resell the products ordered from Vape the Store.

Website Content
Comments and/or reviews posted by visitors or customers of Flavor Shack associated websites do not represent the opinion of Flavor Shack or its employees or representatives.

Fulfillment Errors
Requests to correct fulfillment errors that are made by Flavor Shack resulting in your receipt of incorrect or missing items will be accepted for 14 days after the receipt of your order. Requests for missing or incorrect items will not be accepted after 14 days from the date you have received your order.  Please inspect your order immediately upon receipt.

Shipping Policy
Most orders placed Sunday through Thursday will usually ship within 24-48 hours, provided the product ordered is in stock and delivery service is available.  Orders placed on Friday may not ship until the following Monday due to limited shipping availability on Saturdays.  Any shipping or transit time offered to you by Flavor Shack or other parties is only an estimate, and we cannot guarantee when an order will arrive.  We encourage you to order in a timely fashion to avoid delays caused by shipping or product availability.

We ship packages as quickly as possible from our warehouse location, but once the package leaves our facility, we have no control over how the carrier routes the package or delays caused by customs or lost packages.  We can work with you to help resolve issues after you have called the carrier to find out as much information about the delay as possible.

For a multiple product order, we will make every attempt to ship all products contained in the order at the same time.  Products that are unavailable at the time of shipping will be shipped as they become available, unless you inform us otherwise.  You will only be charged for all products at the time of purchase.  You will only be charged for shipping at the rate quoted to you on your purchase receipt if an order is split into multiple shipments.

Customs, Duties, VAT
Some countries may impose fees and taxes on shipments.  These fees are not included in the shipping fee you pay at Flavor Shack, and are additional fees charged by your country or carrier. Flavor Shack is not responsible for any additional fees incurred.


Flavor Shack may automatically charge and withhold the applicable sales tax for orders being delivered to addresses within Connecticut or where other state law may require us to. 

Typographical Errors
In the event a product is listed at an incorrect price due to a typographical error, or error in pricing information received from our suppliers,Flavor Shack shall have the right to refuse or cancel any orders placed for products listed at the incorrect price.  

Flavor Shack reserves the right to make changes to these conditions at any time.

WARNING: Our products contain nicotine, a poisonous and addictive substance. Our products are only intended for committed smokers of legal smoking age and not by non-smokers, children, women who are pregnant or may become pregnant or any person with an elevated risk of, or preexisting condition of, any medical condition which includes, but is not limited to, heart disease, diabetes, high blood pressure or asthma. If you experience any side effects or possible side effects, stop using the product immediately and consult a physician. Product may be poisonous if orally ingested. Our products are not smoking cessation products and have not been tested or guaranteed as such. Our products have not been evaluated by the Food and Drug Administration nor is it intended to treat, prevent or cure any disease or condition. For their protection, please keep out of reach of children and pets. Read our terms of use page before purchasing our products.